Ø How do I request an investigation from your group?

    o   The easiest way to request our assistance is to click the Request an Investigation link on our main page. 

    o   You can also email us at casemanagement@quabbinvalleyparanormal.com

    o   or email our Case Manager at jenn_leblanc@quabbinvalleyparanormal.com

Ø What kind of cases do you accept?

    o   We will consider any case regarding the possibility of haunting or other paranormal activity related to a haunting.

Ø How much will it cost for an investigation?

    o   We do not charge for our services. We all do this because we want to help others while furthering our knowledge of the supernatural.

Ø How do you determine which cases you will accept?

    o   The location of the investigation is the primary item we look at when determining what case we will accept. We currently offer our services to the New England area.

    o   If we are unable to provide you with our services, we would do our best to help you find a suitable group closer to you.

    o   Before we go to any property to investigate, we would need signed permission from the property owner.

    o   We prioritize our cases to provide those who need help and are scared first, especially those involving children. If your case is determined to be urgent and we are for some reason not able to provide immediate service, we would help you find another group who could help you.

Ø What services do you offer?

    o   We provide a thorough investigation to determine the existence of paranormal activity. If found to have activity, we will do our best to assist you in the course of action you can take.

Ø Will you tell me if my house is haunted?

    o   Our main goal is to investigate the claims that are made and to determine what is causing that activity whether it be true paranormal activity or by some other cause.

    o   We will come into the investigation with the mission to disprove the claims rather than prove the claims. This ensures that a thorough investigation is done for you and that every aspect of the claims is checked out.

    o   There are times that we will find evidence to support the claims made by you and there are times we find other explanations for what you are experiencing. Our goal is to help you get the answers to your questions.

Ø If I believe my house is haunted, and I am in need of your services, what do I do before you come?

    o   The best thing to do is keep a journal of the activity that is occurring.  Be as accurate as possible. Include the type of activity, the day, the time, and who witnessed the activity.

Ø Will any of my information or the investigation findings be made public?

    o   Everything about your case will remain as confidential as you want. Some people let us post evidence as long as names and addresses are kept out of it, some people don’t mind any information released, and there are some that don’t want anything released. That is YOUR option.

    o   All evidence collected remains property of Quabbin Valley Paranormal, but copies are made available to you.

Ø Does your group utilize Ouija Boards or Séances in your investigations?

    o   No, we do not use Ouija Boards or utilize séances in our investigations, nor do we suggest anyone use these techniques.  

Ø Will I be allowed to stay while the investigation is performed?

    o   Yes, it is your property, but we would ask you to not interfere with the investigation process.

    o   If you have pets, we ask that you secure them away from the site (unless they are included in the activity experienced).

    o   We always try to make the site as quiet as we can before the investigation begins.

Ø How long is a typical investigation?

    o   This varies depending on the case, some can be one evening and some can be multiple days or visits (just let us know where all the good pizza places are!).

    o   We will work with you to provide you the best service we can.

Ø If I have any other questions, how can I contact you?

    o   Any questions can be emailed to us at

        Ø information@quabbinvalleyparanormal.com

    o   Or you can email the Director at

        Ø phil_sheridan@quabbinvalleyparanormal.com

    o   The Case Manager at

        Ø jenn_leblanc@quabbinvalleyparanormal.com